How to Prep For Flooring Installation!

Thank you for trusting Baldwin Family Flooring, LLC for your flooring needs! Our team takes great pride in the experience

we deliver to you and your satisfaction is our top priority.

Our team will always be respectful of your home, but please remember that for the short time we are there, it has

temporarily become a construction zone. We make every effort and attempt to take every precaution to minimize and

damage that may accidentally take place. Dust and noise are part of the installation process. Minor dents or dings may

occur during installation, and BFF, LLC is not responsible for trim, wall, or paint touch ups.

Prior to the arrival of the installation team, please remove the following items from all work areas:

* Small personal items (knicknacks)

* Pictures, art, lamps - hanging art shoud be removed in rooms with flooring projects

* All bedding and decorative pillows

* All items on the floors of any rooms and/or closets where we will be working

* All breakable items stored in any furniture that our teams will be moving (Clothing can remain)

* Computers, printers, electronics

* All items must be removed from shelving such as bookcases and metal shelving in utility areas.

**We DO NOT move pianos, fish tanks, pool tables, sleep number beds, safes, or grandfather clocks.

**While we remove toilets and move appliances, we DO NOT reinstall or reconnect these items as our teams are not

certified to do plumbing and electrical work.

**We need an area outside of your home to unload & cut materials. If you are able to provide a dry, clean area such as

your driveway, that will be the best location. We will clean the area before we leave, but there may be some minimal dust

and lint in our work area. In inclement weather, a garage can work, but it must be clean and clutter free.

**Inclement weather and/or unforeseen materials may delay the installation.

**Pets are to be secured away from work areas on installation day.

** We do NOT paint. This includes, but is not limited to: shoe mold, baseboards, risers, skirt boards, wall touch ups, etc.

SPECIFIC INFORMATION REGARDING CARPET PROJECTS:

*Carpet fibers will come loose and be visible after installation. This stops after the carpet is vacuumed a few times.

*We will need to use your driveway to cut carpet. Please ensure that it is clean and free of debris.

*In the case of inclement weather, your installation may be delayed, as carpet needs to be cut before taken inside.

*We make every effort to hide seams. However, some seam visibility is normal with carpet installation.

*Our intention is to install your carpet without scuffing your trim and/or walls, but it does occur at times. We do not touch

up paint on walls or trim.

SPECIFIC INFORMATION REGARDING SAND & FINISH PROJECTS:

*Furniture must be removed from the home.

*Sanding hardwood flooring will create dust in the home. Dust remediation is not included in your project.

*Avoid the use of area rugs for 30 days to allow for curing of applications.

*Furniture and pets are not to be returned to the area until 48 hours have passed from the application of the final coat.

*Please note that installing flooring on 2nd floors will sometimes cause nail pops in ceiling of 1st floor. Light fixtures and

anything hanging on the walls of the first floor may also be affected.

*If new hardwood is going to be installed, the wood must acclimate to your home 2 to 3 days prior to installation. We will

need a staging area inside your home (or business). Garages or storage sheds can not be used for acclimation.